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What is Infobot?

Easy Setup

Embed on your website within minutes. No coding required. 

Custom Knowledge Base

Upload multiple file types; websites, images and videos. 

Multilingual Support

Available in over 100 languages.

Custom Design

Use custom logos, colours, fonts and styling.


Connect with over 5000 applications, via Zapier.

analytics Dashboard

Gain valuable insights into customer interactions.

Businesses globally use us for:

Customer Support

Infobot can assist customers by answering frequently asked questions, providing troubleshooting tips, and offering personalized support.

Sales Assistance

Infobot can engage with prospects, provide product information, and guide them through the sales process, increasing conversion rates.

Knowledge Base

Infobot can serve as a comprehensive knowledge base, offering information on various topics, industries, and trends.

Lead Generation

Infobot can collect user information, qualify leads, and provide relevant resources, helping businesses generate valuable leads.

Training and Onboarding

Infobot can deliver training materials, answer employee questions, and assist with onboarding processes, improving efficiency and productivity.

Content Recommendations

Infobot can analyse user preferences and behaviour to provide personalized content recommendations, enhancing user engagement.

Survey and Feedback Collection

Infobot can conduct surveys, collect feedback, and analyse responses, helping businesses gather valuable insights.

E-commerce Assistance

Infobot can assist customers with product recommendations, order tracking, and payment inquiries, enhancing the shopping experience.

Still unsure how we can help you?

Test out our bot below.

Build An AI-Chatbot In Minutes. Customise The Knowledgebase & Embed On Your Website.

Frequenty Asked Questions

What is Infobot?

InfoBot is an advanced AI assistant by Tracware. It is designed to provide users with quick and accurate information on a wide range of topics. InfoBot utilizes cutting-edge natural language processing and machine learning algorithms to understand and respond to user queries effectively.

InfoBot leverages sophisticated algorithms to analyse user input and retrieve relevant information from a vast knowledge base. It can understand natural language queries and provides concise and informative responses. The underlying AI technology enables InfoBot to continuously learn and improve its responses over time.

InfoBot can provide information on a wide range of topics, including but not limited to general knowledge, current events, historical facts, scientific concepts, technology trends, and more. It aims to be a versatile and reliable source of information, catering to diverse user interests. It can be integrated with your website and database and provide useful information for different questions from your database.

Yes, InfoBot is trained to understand and process complex queries to the best of its abilities. It employs advanced natural language processing techniques to interpret user input accurately. However, it may occasionally encounter queries that are beyond its scope or require specialized knowledge.

We take user privacy seriously. InfoBot is designed to respect user privacy and confidentiality. It does not store personal information or retain user-specific data beyond the immediate context of the conversation. We adhere to strict data protection practices and comply with applicable privacy regulations.

InfoBot is designed to deliver highly accurate and reliable responses based on the information available in its extensive knowledge base. However, it’s important to note that while InfoBot strives to provide accurate information, occasional errors or outdated information may occur. Users should verify critical or time-sensitive information from authoritative sources.

What is the technology behind Infobot?

Infobot uses multiple LLMs and runs on OpenAI’s GPT model. The specific GPT model version architecture used is gpt-3.5-turbo. When in Pro+ mode, Infobot uses GPT-4. 

The maximum file upload size for Infobot is 128MB. If you need more, please contact us at info@tracwareinfobot.com. However, there is no information in the knowledge base about a specific limit to the amount of data that can be uploaded to Infobot. 

Infobot retains your Personal Data only for as long as is necessary for the purposes set out in the Privacy Policy. If you decide to stop using Infobot, your data will likely be retained to the extent necessary to comply with legal obligations, resolve disputes, and enforce legal agreements and policies. 

External application integration is available on Infobot’s paid memberships. You can connect to external applications to automate tasks on Infobot’s Ultra tier. To integrate Infobot with your existing systems, you will need to upgrade your membership to access this feature. Click the ‘Upgrade membership’ button in the sidebar to view Infobot’s full range of features. 

Yes, you can customize Infobot to suit your specific needs. Infobot trains custom AI models on your data, which you can then share as chatbots on your website. This means that you can create a chatbot that is tailored to your specific needs and can answer questions based on the data you have uploaded to Infobot. 

InfoBot is inclusive and language-friendly, with support for 100+ languages. Even if the original document is in a different language, Dante can detect the language of the question being asked and respond appropriately. With Infobot, your website will become a hub of conversation, no matter where your visitors are coming from.