Frequently Asked Questions

What is InfoBot?

InfoBot is an advanced AI assistant by Tracware. It is designed to provide users with quick and accurate information on a wide range of topics. InfoBot utilizes cutting-edge natural language processing and machine learning algorithms to understand and respond to user queries effectively.

How does InfoBot work?

InfoBot leverages sophisticated algorithms to analyse user input and retrieve relevant information from a vast knowledge base. It can understand natural language queries and provides concise and informative responses. The underlying AI technology enables InfoBot to continuously learn and improve its responses over time.

What kind of information can InfoBot provide?

InfoBot can provide information on a wide range of topics, including but not limited to general knowledge, current events, historical facts, scientific concepts, technology trends, and more. It aims to be a versatile and reliable source of information, catering to diverse user interests. It can be integrated with your website and database and provide useful information for different questions from your database.

How accurate are Infobot's responses?

InfoBot is designed to deliver highly accurate and reliable responses based on the information available in its extensive knowledge base. However, it’s important to note that while InfoBot strives to provide accurate information, occasional errors or outdated information may occur. Users should verify critical or time-sensitive information from authoritative sources.

Can InfoBot understand complex queries?

Yes, InfoBot is trained to understand and process complex queries to the best of its abilities. It employs advanced natural language processing techniques to interpret user input accurately. However, it may occasionally encounter queries that are beyond its scope or require specialized knowledge.

Is my privacy protected when using InfoBot?

We take user privacy seriously. InfoBot is designed to respect user privacy and confidentiality. It does not store personal information or retain user-specific data beyond the immediate context of the conversation. We adhere to strict data protection practices and comply with applicable privacy regulations.

Can InfoBot be integrated into other platforms or applications?

Yes, InfoBot offers flexible integration options. It can be seamlessly integrated into various platforms, such as websites, mobile applications, messaging platforms, and more. InfoBot provides comprehensive documentation and support for developers looking to integrate InfoBot into their applications.

Can InfoBot handle multiple languages?

InfoBot is inclusive and language-friendly, with support for 100+ languages. Even if the original document is in a different language, Dante can detect the language of the question being asked and respond appropriately. With Infobot, your website will become a hub of conversation, no matter where your visitors are coming from.

What is the technology behind Infobot?

Infobot uses multiple LLMs and runs on OpenAI’s GPT model. The specific GPT model version architecture used is gpt-3.5-turbo. When in Pro+ mode, Infobot uses GPT-4. 

Is there a limit to the amount of data that can be uploaded to Infobot?

The maximum file upload size for Infobot is 128MB. If you need more, please contact us at info@tracwareinfobot.com. However, there is no information in the knowledge base about a specific limit to the amount of data that can be uploaded to Infobot. 

Does infobot comply with GDPR and other data protection regulations?

Data security and user privacy are huge priorities for Infobot. Please refer to our Privacy Policy and Terms of Service for more information. However, it is important to note that compliance with GDPR and other data protection regulations may depend on how you use Infobot and the specific data you upload to the platform. It is recommended that you consult with legal experts to ensure compliance with relevant regulations. 

What happens to my data if i decide to stop using Infobot?

Infobot retains your Personal Data only for as long as is necessary for the purposes set out in the Privacy Policy. If you decide to stop using Infobot, your data will likely be retained to the extent necessary to comply with legal obligations, resolve disputes, and enforce legal agreements and policies.  To delete all of your data, please email info@tracwareinfobot.com from the email address you are registered with. 

How can i integrate infobot with my existing systems?

External application integration is available on Infobot’s paid memberships. You can connect to external applications to automate tasks on Infobot’s Ultra tier. To integrate Infobot with your existing systems, you will need to upgrade your membership to access this feature. Click the ‘Upgrade membership’ button in the sidebar to view Infobot’s full range of features. 

Can i customize infobot to suit my specific needs?

Yes, you can customize Infobot to suit your specific needs. Infobot trains custom AI models on your data, which you can then share as chatbots on your website. This means that you can create a chatbot that is tailored to your specific needs and can answer questions based on the data you have uploaded to Infobot. 

I have another question...

No problem! Just ask infobot. Click on the icon in the bottom right-hand side of the page to open the chatbot.